Neuberger Berman Senior Client Service Associate in New York, New York
As a member of a centralized service group, the Senior Client Service Associate will provide onboarding and client service support to Neuberger Berman Wealth Advisor, Portfolio Management and Trust Company teams. The Associate will partner with Compliance, Business Control and Operations as a point of service contact to ensure a highly efficient and rewarding client experience.
Coordinate with Neuberger Berman’s Private Wealth management teams to provide administrative and support services to new and existing clients
Provide policy and procedural guidance to junior members of the centralized team, address escalated internal/external client service inquiries/requests and resolve issues in a timely manner
Review, streamline and revise day to day operations in order to improve team efficiency and output
Establish new accounts for natural person and entity clients. Duties include: document preparation, KYC data gathering and review, performing quality control check before submission for approval, documentation, account funding and information follow up
Process account maintenance requests including: KYC updates (name changes, personal data updates, address changes, investment objective updates, etc.), control and interested party updates, and account updates such as margin, check writing, options, etc.
Identify and flag suspicious activity to mitigate risk and prevent fraudulent account behavior and potential fraud exposure
Review and process requests for fund disbursements, gifting securities, ACATs and DTC transfers
Private Equity subscription document and marketing material fulfillment
Assist with the implementation of new firm initiatives and ad hoc projects as assigned by management
Undergraduate degree with 3-6 years client service experience in the finance industry
Series 7 and 66 licenses
Proficient PC skills including MS Word, Excel and PowerPoint
Excellent communication skills both written and verbal
Professional presence with strong client service skills
Well organized with excellent attention to detail
Ability to prioritize workload based on evolving needs and circumstances and manage multiple tasks simultaneously
Neuberger Berman is an equal opportunity/affirmative action employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact email@example.com .
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